1. Nature of Service & Acceptance
Welcome to HelperHarmony (hereinafter referred to as the "App"). By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (hereinafter referred to as the "Terms"). If you do not agree to these Terms, please do not use the App.
2. User Responsibilities & Account Security
You are solely responsible for maintaining the accuracy and truthfulness of all data entered into the App, including but not limited to financial records, task scheduling, and profile details. You agree to use the App in strict compliance with all local laws and regulations applicable to household employment, labor standards, and data privacy. You must keep your account credentials secure. You are solely responsible for any conduct, violations, losses, or damages resulting from sharing your account details with third parties.
3. Subscription, Payment & Auto-Renewal Policy
Subscription Plans: We offer various subscription options, including monthly, yearly, and lifetime plans. Platform Processing: All payments, billing, and subscription management are exclusively processed and managed through the Apple App Store or Google Play Store. Auto-Renewal: Subscriptions are billed on an auto-renewal basis. To avoid being charged for the subsequent period, you must cancel your subscription through your App Store/Google Play account settings at least 24 hours (for Apple) or 48 hours (for Google) before the end of the current billing cycle. Price Adjustments: We reserve the right to change subscription pricing. In the event of a price increase, you will be notified in advance through the platform's mechanisms. Continued use of the subscription after the price change takes effect constitutes your acceptance of the new price.
5. Disclaimer & Limitation of Liability
As-Is Basis: The App is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Prohibition on High-Risk Use (Not an Emergency System): The App is designed solely for everyday household management and coordination. It is NOT intended for use as an emergency communication system or life-support tool. You must not use the App in any dangerous activities where a service failure could lead to personal injury, death, or severe physical or environmental damage. In an emergency, always contact local emergency services (e.g., dial 999) directly.
4. Data Deletion & Account Termination
User-Initiated Deletion: You may request to delete your account at any time within the App settings. Upon confirmation, all personal data and associated household records on our servers will be permanently and irreversibly deleted. Account Disabling: If you violate these Terms, or if your platform account (Google/Apple) is disabled by the respective platform provider, you may lose access to the App and any data stored therein, without any right to a refund.
6. Modifications & Mandatory Security Updates
Terms Modification: We reserve the right to modify these Terms at any time. Continued use of the App after changes are posted indicates your explicit acceptance of the updated Terms of Service. Mandatory Updates: To resolve critical security vulnerabilities, maintain system operability, or prevent abuse, automatic or mandatory updates may be deployed via the app stores. You agree to receive such updates automatically, and we shall not be liable for any incompatibility issues arising from these necessary patches.
7. Governing Law
These Terms shall be governed by, and construed in accordance with, the laws of the Hong Kong Special Administrative Region (HKSAR), where the App was officially released. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.